« Back to List


Posted: 1045 days ago

I purchased an Item on June 17, it started shipping by end of July.. and until now, I have not received the Item, although it arrived on the first week of August, 2017 (international parcel).

I have been informed of the status of the item, but was also informed that after it arrives on destination country, your team will not be able to do anything about it.

I understood that I paid for the shipping, and that the payment is shipping into my designated address. Thus, the responsibility of your delivery service therefore is until it reaches my doorstep and not the designated country.

You USPS service should be thorough until the item has been delivered to the owner.

Reference USPS link: CJ536467473US

site link: https://tools.usps.com/go/TrackConfirmAction_input?qtc_tLabels1=CJ536467473US

Was this review helpful? Yes No
Bullet Blocker

Reply from Bullet Blocker

Posted: 1044 days ago

We’re sorry to hear that you have not received your package. According to the USPS Tracking Results, USPS attempted to deliver your item on August 8th but were unable to do so. It is scheduled for another delivery attempt. A customer service representative has sent you an email with troubleshooting tips to help you resolve this issue.

Customer Relations